Frequently Asked Questions
Are all Care Providers Background Checked and Screened?
Are all Care Providers insured?
Will my services be covered by insurance?
What is the difference between regular Care Providers vs. Vita Medical Providers?
Can I call VitaMedical incase of an emergency?
Keeping our clients safe is our top priority at Vita Care. We carefully check every Care Provider with thorough background checks, reference checks, skill assessments, and work authorization verification. Please feel free to ask us about our detailed screening process.
All Care Providers are insured. Vita Care ensures the protection of all clients by mandating that all referred Care Providers, including VitaMedical Providers, to have liability insurance.
Currently, we only accept private payments. Although, we can assist clients with reimbursement from both primary health insurance and long-term care insurance. Kindly reach out to your specific insurance provider to verify eligibility.
Regular Care Providers and VitaMedical Nurses differ in their roles. Nurses offer medical care, whereas Care Providers do not. Caregivers are skilled professionals who aid with daily activities (ADLs). Nurses, on the other hand, are licensed medical experts who offer medical care alongside assistance with ADLs.
In case of a medical emergency, dial 911 or go to the nearest Emergency Department. For non-emergencies, we will make every effort to promptly connect you with a nurse.
Who can receive services?
We are here to assist all individuals in need! Whether it’s senior care, child care, specialty care, or any other service, please contact us to inquire about the specific assistance you require.
What is the Cancellation Policy?
To cancel, please ensure to give a minimum of 24 hours notice. If a notice is not received within 24 hours, a cancellation fee would apply
You are not limited to receiving care only at home. Referred Care Providers can offer services beyond home settings, including nursing homes, skilled nursing facilities, assisted living facilities, hospitals, retirement communities, or wherever home may be.
Can I only get care at home?